![]() ![]() ![]() The cause and effect diagram makes it brilliantly simple not only to get to the root of the problem, but to communicate this cause-and-effect hierarchy of problem decomposition. In the comments on that article, The Demon points out that it is not always easy to identify the right level of abstraction for your problem. If you solve the problem by addressing a single manifestation of the problem, without understanding the whole problem, it is only because of luck. Costs can be high because the engine is inefficient or damaged, the aerodynamics of the car are bad, or any of a number of reasons. But you will not have solved the problem that costs are too high. If you focus your energy on getting properly inflated tires, it will help (by improving fuel economy a little, and by reducing the frequency of tire replacement) with costs anecdotally. It happens to be that one reason that the cost is too high is under-inflated tires. The cost of operating the car is too high. The problem is that my car is too expensive to maintain. Ex: The problem manifestation is that the tires on my car are under-inflated. Problem manifestation – an example of a way in which a problem is exhibited, without appreciating the true nature of the problem. In our recent article about writing good problem statements, we pointed out a common mistake people make with problem statements – they confuse the manifestation of a problem with a problem. Get your stakeholders engaged in your program with this compelling visual! Using a cause and effect diagram can be the most effective way to define the problems that you intend to solve with your product. ![]() The Cause and Effect diagram is also known as a fish bone diagram, because it resembles the skeleton of a fish. ![]()
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